Returns & Exchanges

At Bloom Canada, we strive for 100% satisfaction with our gourmet food products. Due to the perishable nature of our items, we offer a 14-day window to address any issues regarding damaged or incorrect orders.

1

Contact Support

Email our customer care team within 14 days of delivery with your order number and a brief explanation of the issue.

2

Provide Documentation

Attach clear photographs of the product and packaging to help our quality control team verify the condition of the items.

3

Review Process

Our team will review your request within 48 business hours to determine eligibility for a replacement or a full refund.

4

Resolution

Once approved, we will immediately process your refund to the original payment method or dispatch a fresh replacement at no extra cost.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing